Neotel 2000, S.L is aware of the importance to you of how we use your personal information and how we share it. This Privacy Policy is intended to help you understand what data we collect, what we use it for, and our efforts to protect it.
We appreciate the trust you place in us to treat them with the appropriate guarantees and in accordance with current legislation.
This website does not collect personal data from users without their knowledge, nor is it transferred to third parties.

The website owned by Neotel 2000, S.L. contains links to websites of third parties, whose privacy policies are alien to those of Neotel 2000, S.L. By accessing such websites you can decide whether to accept their privacy policies and cookies. In general, if you surf the Internet you can accept or reject cookies from third parties from the configuration options of your browser. You can see the complete information in the Cookies Policy.

Next, we indicate the details referred to the different treatments of personal data carried out by NEOTEL 2000, S.L.

We inform you that you can contact our Data Protection Delegate via e-mail dpd@neotel2000.com

1.Treatment of personal data of CUSTOMERS

Who is responsible for processing your data?

Responsible party: NEOTEL 2000, S.L.
CIF: B520009743
Address: 29010 Málaga (Spain) C/ Fiscal Luis Portero García, 3 – P-7 Oficina 1-1º
Telephone: 952 64 10 34
DPD contact details: dpd@neotel2000.com

For what purpose do we process your data?

Your data will be treated in order to provide you with the service requested, for the follow-up, maintenance and development of the contractual relationship, the fulfilment of legal obligations applicable to our entity and to send you, via e-mail, telephone and postal mail, information that we consider to be of interest to you and directly related to the services and products that you currently have contracted with our entity. If you do not wish to receive commercial or advertising information, please send an e-mail to our Data Protection Delegate dpd@neotel2000.com

What is the legitimacy of the processing of your data?

The legal basis for the processing of your data is………………………………………………………………………………………………………………………………………………………………………………………………………….:

– Execution of a contract to which you are a party
– Compliance with legal obligations applicable to our entity.
– Legitimate Interest of the Responsible

How long will we keep your data?

Your data will be treated as long as the contractual relationship with you is in force. Once completed, we will keep your data properly blocked and only available at the request of the competent authorities, judges and courts or Public Administration, during the legal prescription periods that apply.
Likewise, in compliance with the obligations derived from Law 25/2007, of 18 October, on the conservation of data relating to electronic communications and public communications networks Neotel 2000, S.L will keep the traffic and location information for a period of 12 months in order to comply with the duty of information in the event of receiving a request from the Judicial Authority.

To whom will your data be communicated?
– A) The Public Administrations in the cases foreseen by the Law. Neotel 2000, S.L, will be able to communicate the User’s personal data to the different authorities by virtue of a legal obligation, such as judicial, fiscal and customs authorities, the Authorized Agents and the entities of the services of attention of the 112 emergency calls.
– B) To Suppliers through whom Neotel 2000, S.L carries out the activities inherent to the provision of its own service, such as billing and collection of own and third party services, for example: other telecommunications operators, providers of additional pricing services, as well as the rest of suppliers who, where appropriate, act in the name and on behalf of Neotel 2000, S.L with this task.
– C) To patrimonial Solvency Files. The User is informed that, in accordance with current legislation, in the event of non-payment for the services provided, the data relating to the debt generated may be communicated to third parties duly authorised by law and responsible for managing the breach of monetary obligations.

International Data Transfers

No transfers of data to third countries are envisaged.

What are your rights when you provide us with your data? See section RIGHTS OF INTERESTED PARTIES

Treatment of the personal data of POTENTIAL CLIENTS

Who is responsible for processing your data?

Responsible party: NEOTEL 2000, S.L.
CIF: B520009743
Address: 29010 Málaga (Spain) C/ Fiscal Luis Portero García, 3 – P-7 Oficina 1-1º
Telephone: 952 64 10 34
DPD contact details: dpd@neotel2000.com

For what purpose do we process your data?

Your data will be treated to meet your request for information and / or request for a quote and to send you, via e-mail, telephone and postal mail, commercial and advertising information we deem of interest upon request for your consent.

What is the legitimacy for the treatment of your data?

The legal basis for the treatment of your data is:

– Adoption of pre-contractual measures at the request of the interested party
– Your given consent, for the sending of commercial and advertising communications

How long will we keep your data?

Your data will be kept for a maximum period of one year. If you have given your consent, we will keep your data until you withdraw your consent.

To which addressees will your data be communicated?

No data will be passed on to third parties, unless legally obliged to do so.

International Data Transfers

No transfers of data to third countries are envisaged.

What are your rights when you provide us with your data? See section RIGHTS OF INTERESTED PARTIES

Treatment of the personal data of SUPPLIERS

Who is responsible for processing your data?

Responsible party: NEOTEL 2000, S.L.
CIF: B520009743
Address: 29010 Málaga (Spain) C/ Fiscal Luis Portero García, 3 – P-7 Oficina 1-1º
Telephone: 952 64 10 34
DPD contact details: dpd@neotel2000.com

For what purpose do we process your data?

Your data will be treated for the monitoring, maintenance and development of the contractual relationship maintained and the fulfillment of legal obligations applicable to our entity.

What is the legitimacy of the processing of your data?

The legal basis for the processing of your data is:

– Execution of a contract to which you are a party
– Compliance with legal obligations applicable to our entity

How long will we keep your data?

Your data will be treated as long as the contractual relationship with you is in force. Once completed, we will keep your data properly blocked and only available at the request of the competent authorities, judges and courts or Public Administration, during the legal prescription periods that apply.

To which addressees will your data be communicated?

The following communications of data to third parties are made for the fulfillment of legal obligations applicable to our entity.

– Inland Revenue, to comply, where appropriate, with the duty of information established through form 347 (annual informative declaration of operations with third parties for an amount greater than 3,005.06 €) or other similar obligations in accordance with current legislation.

– Financial entities, for the payment of the bills corresponding to the services and products received.

International Data Transfers

No transfers of data to third countries are envisaged.

What are your rights when you provide us with your data? See section RIGHTS OF INTERESTED PARTIES

Treatment of personal data of EMPLOYEES

Who is responsible for processing your data?

Responsible party: NEOTEL 2000, S.L.
CIF: B520009743
Address: 29010 Málaga (Spain) C/ Fiscal Luis Portero García, 3 – P-7 Oficina 1-1º
Telephone: 952 64 10 34
DPD contact details: dpd@neotel2000.com

For what purpose do we process your data?

Your data will be treated for the monitoring, maintenance and development of the contractual relationship maintained and the fulfillment of legal obligations applicable to our entity.

What is the legitimacy of the processing of your data?

The legal basis for the processing of your data is:

– Execution of a contract to which you are a party
– Compliance with legal obligations applicable to our entity

How long will we keep your data?

Your data will be kept for as long as the contractual relationship with you is in force. Once completed, we will keep your data properly blocked and only available at the request of the competent authorities, judges and courts or Public Administration, during the legal prescription periods that apply.

To which addressees will your data be communicated?

No data will be transferred to third parties, except for legal obligations. The following communications of data to third parties are made in order to comply with the legal obligations applicable to our entity.

– Tax Agency: to comply with the tax obligations applicable to our entity.
– General Social Security Treasury: to comply with the obligations regarding Labour Law applicable to our entity.
– Financial Entities, for the payment of your salary.
– Entity entrusted with the management of labour risks.

International Data Transfers

No transfers of data to third countries are envisaged.

What are your rights when you provide us with your data? See section RIGHTS OF INTERESTED PARTIES

5.Treatment of the personal data of PROFESSIONAL CONTACTS

Who is responsible for processing your data?

Responsible party: NEOTEL 2000, S.L.
CIF: B520009743
Address: 29010 Málaga (Spain) C/ Fiscal Luis Portero García, 3 – P-7 Oficina 1-1º
Telephone: 952 64 10 34
DPD contact details: dpd@neotel2000.com

For what purpose do we process your data?

Your data will be treated for the follow-up, maintenance and development of the professional contact relationship maintained and to send you commercial and advertising information by e-mail, telephone and post, upon request of your consent.

What is the legitimacy for the treatment of your data?

The legal basis for the treatment of your data is:

– Legitimate interest of the person in charge
– Consent of the interested party, for the sending of commercial and advertising information

How long will we keep your data?

Your data will be treated as long as the contact relationship with you is in force. Once completed, your data will be deleted in its entirety. If you have given us your consent to receive advertising and commercial information, we will keep your data as long as you do not withdraw your consent.

To which addressees will your data be communicated?

No data will be passed on to third parties, unless legally obliged to do so.

International Data Transfers

No transfers of data to third countries are envisaged.

What are your rights when you provide us with your data? See section RIGHTS OF INTERESTED PARTIES

Treatment of the personal data of DISTRIBUTORS

Who is responsible for processing your data?
Responsible party: NEOTEL 2000, S.L.
CIF: B520009743
Address: 29010 Málaga (Spain) C/ Fiscal Luis Portero García, 3 – P-7 Oficina 1-1º
Telephone: 952 64 10 34
DPD contact details: dpd@neotel2000.com

For what purpose do we process your data?

Your data will be treated for the monitoring, maintenance and development of the contractual relationship maintained and the fulfillment of legal obligations applicable to our entity.

What is the legitimacy of the processing of your data?

The legal basis for the processing of your data is:

– Execution of a contract to which you are a party
– Compliance with legal obligations applicable to our entity

How long will we keep your data?

Your data will be treated as long as the contractual relationship with you is in force. Once completed, we will keep your data properly blocked and only available at the request of the competent authorities, judges and courts or Public Administration, during the legal prescription periods that apply.

To which addressees will your data be communicated?

The following communications of data to third parties are made for the fulfillment of legal obligations applicable to our entity.

– Public Administrations in the cases foreseen by the Law. Neotel 2000, S.L, will be able to communicate the personal data of the distributors to the different authorities by virtue of a legal obligation.
– Financial institutions, for the payment of the corresponding receipts for the services received.

International Data Transfers

No transfers of data to third countries are envisaged.

What are your rights when you provide us with your data? See section RIGHTS OF INTERESTED PARTIES

Data processing in Social Networks: NEOTEL 2000, S.L. is present in several social networks. Through this Privacy Policy, we inform users who may follow us on these social networks that NEOTEL 2000, S.L. is recognized as Responsible for the Treatment in relation to the data published by NEOTEL 2000, S.L. on these platforms, as well as data that users send us privately in order to be extracted to address their queries, doubts or suggestions raised through this route. In these cases we will apply the same legitimate cause, addressees and legal periods of conservation as for the contact data of potential customers.
In no case will NEOTEL 2000, S.L. extract personal data from social networks if it does not have the express consent of the user to do so, except to address the query made by the interested party through the social network in question.
Legitimation: The processing of user data on social networks is carried out for the execution of pre-contractual measures at the request of the interested party.
Conservation: The data of the users of social networks will be kept in the aforementioned social network, as long as the interested party does not delete them voluntarily, and NEOTEL 2000, S.L. will not be responsible for the data stored there, as they will only be extracted to attend to the consultation carried out through the social network in question.
YOUR RIGHTS IN DATA PROTECTION

Right to request access to your personal data.
Right to request rectification or deletion.
Right to request limitation of processing.
Right to object to processing.
Right to data portability.
Right to withdraw consent.

Any person has the right to obtain confirmation as to whether or not NEOTEL 2000, S.L. is processing personal data concerning him or her. You have the right to access your personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected.

In certain circumstances, you may request the limitation of the processing of your data, in which case we will only keep them for the exercise or defence of claims. Likewise, in the cases established by law, you will have the right to the portability of your personal data.

In certain circumstances and for reasons related to your particular situation, you may object to the processing of your data. In this case, NEOTEL 2000, S.L. will stop processing your data, unless there are compelling legitimate reasons or for the formulation, exercise and defence of possible claims.

You have the right to withdraw the consent given at any time, without this affecting the legality of the processing based on the consent prior to withdrawal.
You may materially exercise your rights by sending an e-mail to our Data Protection Delegate dpd@neotel2000.com or a postal letter to 29010 Málaga (Spain) C/ Fiscal Luis Portero García, 3 – P 7 Oficina 1 – 1º.
If you feel that your rights have been violated with regard to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you may file a complaint with the Spanish Data Protection Agency through its website www.agpd.es